Refund policy

Right of Withdrawal If you are a consumer, you have the right to withdraw from this contract within 14 days.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or e-mail).You may use the model withdrawal form below, but it is not obligatory. You can also electronically complete and submit a withdrawal request via the cancellation button in your customer account.

Contact Details: Pascal Krabichler

Pfarrfeld 7

Reith bei Kitzbühel, 6370, Austria

E-Mail: info@corvohill.at

Effects of Withdrawal If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

Return Shipping You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions The right of withdrawal does not apply to contracts for the supply of:

• Goods made to the consumer's specifications or clearly personalised.

• Sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

• Digital content not supplied on a tangible medium if the performance has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal.

 

Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)

To: CorvoHill – Pascal Krabichler, Pfarrfeld 7, 6370 Reith bei Kitzbühel, Austria, info@corvohill.at

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*):
________________________________

Ordered on (*) / received on (*): ____________
Name of consumer(s): ____________
Address of consumer(s): ____________
Signature of consumer(s) (only if this form is notified on paper): ____________
Date: ____________

(*) Delete as appropriate.